Improving the quality of communication
The challenge
Avante Partnership, one of the largest social care providers in the South East, wanted to make their communications both clearer and more personal.
The solution
A series of videos invoving their staff and our actors, providing background on Avante Partnership aimed at the people they care for, their families and commissioners. They covered the ethos and values of Avante, plus their apporach to care. There was also a video about best practice for handwashing to reduce the incidence of infection.
The feedback
We haven’t used video in the past and wanted to try to reach a different audience. Not only that, we wanted to make our communications both clearer and more personal – we felt that video would be the best way to achieve this.
When it came to scripting the videos, I really learned a lot from the whole experience. I realised that you say things in a different way than you would when writing it so it was a very different process – without the help and experience from Just90 we would definitely have struggled!
Working with Just90 was absolutely fantastic. The team were great – very approachable and fun to work with but they also made sure that everything was done within the agreed timescales. I would have no hesitation in recommending Just90 as we’re extremely happy with the end result
Michelle Ford, Business Development Director, Avante Partnership